FAQs
Please find below the most common questions that our clients ask our team. If you do not see the answer you are looking for, please contact us via orders@powerhygiene.com or by calling our team at 0800 8560 460.
How secure is shopping with Power Hygiene?
We want your online shopping to be worry-free. We use Protx, a third-party credit card processing company that provides secure online credit and debit card payment solutions for thousands of online and mail-order businesses across the UK. Your credit card details go through Protx super-secure servers, guaranteeing security. We endeavour to make every transaction you make at www.powerhygiene.com 100% safe. This means you pay nothing if unauthorised charges go to your card due to shopping at www.powerhygiene.com.
What kind of payment methods do Power Hygiene offer?
Power Hygiene offers a variety of payment options as below:
METHOD 1: CREDIT CARD
Online payment via SagePay (Visa, Mastercard, Debit card, Electron, Switch, Delta and all major cards).
METHOD 2: BUSINESS CUSTOMERS – CREDIT ACCOUNTS
We provide credit accounts to business customers subject to approval – please call 0800 8560 460 and speak to our account applications team.
Can I unsubscribe from the newsletter mailing list?
You can unsubscribe by email us at orders@powerhygiene.com with the message title Unsubscribe and we will remove your email from the mailing list.
Does Power Hygiene accept returns?
Power Hygiene does accept returns. However, there are terms and conditions for returns. Please refer to the terms and conditions for more information on this before returning your order.
I can't find a particular product/item I want from Power Hygiene online store, what can I do?
Kindly contact us at orders@powerhygiene.com or call us on 0800 8560 460 for further enquiries. We will try our best to assist you or recommend you an alternative.
